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Our process

Our process

When you commission DK Building to carry out any of the home improvement services we offer to clients in the Liverpool area, you are buying a complete package from design to build.

Pre-specification phase

Many clients in Liverpool contact us through our website or from personal recommendation. Your initial enquiry will be responded to promptly by Rose, our administrator. You will receive some information about how we work and what timescales we are currently working to. She will ask for a thorough description of the project you have in mind. If it feels like a good match for us, she will arrange a convenient time for Daniel to visit you and talk more about it. This is an important meeting for you to clarify your ideas and get some technical advice and guidance. Your discussions will include budget and rough costs of doing the job. A site visit will be needed to assess access and other practical considerations.

Specification phase

If everyone is happy and wishes to proceed, we will specify all the details of the job. We will introduce you to our planner / designer who will establish whether planning permission is required or if your project falls under the permitted development classification. She will handle whatever application or submission is due to the authorities in Liverpool. She will help you visualise the end result with some plans and section / elevation drawings as needed. She is also the person who compiles the room by room specification with your assistance and approval. By the end of this phase we will all know what is to be done, a final price is agreed and a starting date set.

Planning and specification service – See More

Building phase

Our foreman Bartek will arrive on site at the agreed time with his colleagues to start the first phase of the project. During the work we continuously monitor what is happening, making sure we stay on track. Alina will visit at intervals and discuss with you any changes to the scope of work that you request or that may be necessary. These are discussed on the spot and saved in a separate document.

The construction team work efficiently and continuously to ensure the project is completed on time. They are polite and respectful and will always leave the site tidy and clean at the end of the day. Our client’s safety and happiness is paramount. Daniel and Rose are always available if you wish to speak to someone. At the end of the job we hand over all relevant certificates and take photos or short videos of our work.

Post building phase

During this period we let you fully enjoy your new space while being only a phone call away if you find any small adjustments to make. Rose will contact you to double-check you are happy with our work and invite you to leave a review on our public profile. You will have read testimonials from previous clients and understand how useful they are when making your choice of home builder in Liverpool – thank you.